Alignment bundle question

Andre is checking whether we can complete the tire and alignment work in a single visit.

Waiting on advisor RO-48103 2021 Ford F-150

Advisor and timing

Stanton Brooks · 4:15 PM

Your service advisor

Stanton Brooks

Pickup target

4:15 PM

Stay on the same page with your advisor before the truck is pulled back into the shop.

Chat with Stanton Brooks

Case conversation

3 messages

Andre Holloway Customer response 10:21 AM

“If you can do the alignment today too, I would rather handle it all at once.”

System reminder Photo received 10:14 AM

The customer session captured a tire shoulder-wear photo and attached it to the case for advisor review.

Stanton Brooks Advisor update 9:56 AM

Andre was told we would confirm whether alignment can be added without jeopardizing today’s promised pickup.