Case summary
Brake approval update
FO
Northshore Service

Brake approval update

Review the repair recommendation and let Stanton know whether we can proceed today.

Waiting on customer
Advisor and timing
Stanton Brooks · 2:30 PM
Your service advisor
Stanton Brooks
Pickup target
2:30 PM

Ask a question or approve the work so your service advisor can keep the visit on track.

Chat with Stanton Brooks

Case conversation

5 messages
Stanton Brooks Advisor update 8:09 PM

This works

Stanton Brooks Advisor update 8:08 PM

Test message

System reminder Transport ready 9:14 AM

A customer session reminder was prepared, but the approval gate paused delivery until advisor review because the estimate changed by more than 12%.

Maya Rios Customer response 9:09 AM

“If the brake work keeps pickup after lunch, please let me know now. I can approve the estimate if the advisor confirms timing.”

Stanton Brooks Advisor update 8:53 AM

Inspection notes were summarized into a structured update: rear pads are below threshold, rotors are reusable, and technician recommends same-day replacement.